Technical support
In addition to our commercial offerings, we offer our Partners detailed consultation in the design of investments for their end customers. We also provide comprehensive project services including installation, implementation and testing of implemented solutions. Each of our solutions can be supported remotely by our engineers.
For information on the maintenance services offered by Stovaris (including installations and training, maintenance and overhaul of document and large format scanners, array and server maintenance), please contact the following:
Sylwester Pytkowski
Technical Support Director
s.pytkowski@stovaris.pl
tel: +48 507 015 459
Sylwek joined us in 2000, combining his previous experience and desire to gain knowledge, he provides technical support to both our key clients and the entire Team. He is no stranger to new technologies and is eager to share his knowledge with others. At Stovaris (formerly Alstor SDS), he handles solutions from brands such as: Fujitsu, Rimage, Infortrend, Hitachi, Overland, Open-e, StarWind and Panasonic.
Michal Gardocki
Pre-Sales Engineer
m.gardocki@stovaris.pl
tel: +48 502 447 112
Michael has been working with us for many years. Since his employment, he has gained valuable experience in the field of DMS (Document Management Systems), mainly in the technical aspects of hardware and software. His skills and competencies translate positively into support for our Partners, throughout the life cycle of their document processing automation solutions.
Lukasz Slupski
Pre-Sales Engineer
l.slupski@stovaris.pl
tel: +48 723 941 484
Łukasz is a graduate of the Cracow University of Technology, Faculty of Electrical and Computer Engineering. He has over 11 years of experience in storage and backup solutions. Customer satisfaction is the most important determinant for evaluating Lukasz's work, he has been working with us for over 10 years.
Sylwester Giermaz
Pre-Sales Engineer
s.giermaz@stovaris.pl
tel: +48 501 361 013
Sylwester began working with our company in 2004. Initially, he was mainly in charge of Rimage duplicators. As Stovaris (formerly Alstor SDS) grew, we entrusted Sylvester to take care of more partners. He currently supports well-known and respected brands such as Rimage, ADR, Mustek and Graphtec.